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How quickly will my order ship?
We offer next business day shipping for in-stock orders. However, most orders placed by 1 PM Eastern Time on regular business days (Monday through Friday) will ship on the same business day. All orders ship within two business days (even the large orders) and each order has our utmost attention throughout the shipping process. If there is a delay in the shipping process for any reason, we will contact you.
What carrier(s) do you use for shipping?
We are proud to ship most of our products with UPS. UPS has provided us with a zero casualty rate for all of our shipments for more than four years, along with the best shipping rates and timely delivery for our customers. We reserve the right to ship with any carrier who provides the best service (timely, insured, and available) to the delivery area of our customers regardless of additional cost to us.
In addition, we ship via LTL (very heavy shipments or freight shipments) to US domestic locations at competitive rates! If you wish to place a large order, please contact us for product and shipping discounts in advance at 615-440-6817 or heath@chipsandtables.com.
Where are you located?
We are located in Nashville, TN, with warehouses in Nashville, TN, Memphis, TN, and Indianapolis IN--all centrally located for US intracontinental shipping--which allows us to ship timely to any location in the continental US regardless of the shipping destination.
Do you accept returns and do you have a restocking fee?
YES, we accept returns! Please see the shipping and return policy page for details.
NO, we do not have a restocking fee.
Will I receive notification that my order has shipped?
Yes! You will receive notification that your order has shipped along with tracking information for your shipment.
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